Conveyor, a software company focused on automating customer trust workflows in enterprise sales, has raised $20 million in new funding. The company develops agent-based AI tools that streamline security reviews and automate responses to requests for proposals (RFPs) — processes that often slow down enterprise deals.
The new investment will support the continued development of Conveyor’s two AI agents: “Sue,” which manages customer security reviews and “Phil,” which generates RFP responses. Additionally, the company plans to scale its AI engineering team, expand go-to-market operations, and work toward enabling AI-to-AI communication.
SignalFire led the round, with participation from Oregon Venture Fund and Cervin Ventures. They have brought Conveyor’s total funding to $40 million.
Keeping Sales Moving
Chas Ballew, CEO of Conveyor, said security and compliance reviews have become a persistent bottleneck in B2B transactions as the average security review takes over three weeks to complete and only 13% of security professionals describe their processes as efficient.
“Customer trust isn’t just a compliance issue — it’s a sales blocker,” said Ballew in a statement. “Our agents are designed to remove that friction and keep deals moving.”
AI Agents for Ecommerce
The company designed its AI tools to reduce that friction by autonomously answering questionnaires, retrieving documentation, and generating responses — helping sales and security teams shift from manual support roles to more strategic functions.
Conveyor’s platform reflects a growing trend in B2B ecommerce: embedding AI directly into the sales process to reduce delays in complex, high-value transactions. As companies seek to automate procurement and compliance workflows, Conveyor’s approach signals a shift toward “trust automation” as a core component of digital selling.
Zendesk has reported measurable efficiency gains since adopting the platform, able to reduce monthly review time by 20% and reclaimed 120 hours per month across internal teams.
As part of the funding round, Chris Farinacci, former chief operating officer of Asana and a former Google Cloud executive, will join Conveyor’s board as an independent director.