Bizzabo, an event management software for B2B conferences, introduced Event OS Copilot, an AI-powered, interactive guide designed to help users explore product walkthroughs, chat with support and ask questions within the Bizzabo platform.
Event OS Copilot AI was reportedly trained on all Bizzabo’s Knowledge Base articles, product videos and imagery, and then condensed into conversational and generative AI interface. The Copilot also leverages a continuous learning model with the goal of automatically updating based on new information.
“With Event OS Copilot, we’re re-defining the service that event professionals can expect from their platform,” said Simone Astuni, SVP of Customer Experience at Bizzabo, in a statement. “Our customers want instant, effortless access to product guidance, so we’re bringing the power of generative AI directly into their workflow. This is the next step in our commitment to delivering an exceptional experience for every Bizzabo customer.”