The system is said to be very effective, bringing more work for the service department, while ensuring that customer cars are safe
- A high-tech automated vehicle inspection system is already used by 300 dealerships nationwide.
- Customers drive through a scanner, receiving a full condition report with potential defects in seconds.
- Findlay Cadillac’s GM praises the tech’s accuracy, crediting it with increased service department workload.
Artificial intelligence has already infiltrated our cars through infotainment software, but its potential extends far beyond. One standout example is the system adopted by several US dealerships, such as Findlay Cadillac in Las Vegas, employing AI for initial vehicle inspections. This technology demonstrates AI’s ability to outpace and outperform humans, all without snatching away jobs.
Findlay Cadillac in Henderson is the first dealer in Las Vegas to install an automated vehicle inspection system developed by UVEye. This technology is already deployed in 300 dealerships nationwide, significantly boosting efficiency and cutting down on waiting times.
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The process is very straightforward, and doesn’t take more than a minute. The customer drives through a large scanner, which takes multiple photos of the car from all angles – including the underbody. Then, the images go through AI software, that spots any defects on the exterior, tires, and visible mechanical components.
About 30-45 seconds later, the customer receives a “full condition report” of their vehicle. Depending on the findings, the dealer’s mechanics can then address any potential issues, ensuring that the car is safe for the roads.
As noted by KTNV, the process could be described as an MRI scan for automobiles. Emmanuel Epino, General Manager at Findlay Cadillac, praised the AI-backed system for being “pretty accurate”, adding that it finds things that sometimes their technicians “might even fail to find”.
Daniel Frandsen from UVEye, said that their automated vehicle inspection system can quickly detect defects like an oil leak, which would normally require a lot more time for the vehicle to be raised and thoroughly checked by a technician.
And now, onto the big question: In the case of Findlay Cadillac, adopting AI didn’t result in job losses within their service department. Instead, it created additional work for technicians, keeping them busy with repairs that might otherwise have gone unnoticed.
According to the General Manager, “the only person who may find the AI encounter painful is the customer”, due to potential costs if the system points out a previously unknown defect. Still, he noted that it is better to find potential issues with the car prematurely, so they can be treated before they cause any problems on the road.
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