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Windows 11 24H2 update arrives in preview with important fix for blue screen crashes – but I still wouldn’t rush to install this upgrade

Posted on April 28, 2025 by admin

  • Windows 11 24H2 PCs now have an optional (preview) update rolling out
  • It delivers exclusive features for Copilot+ PCs and other goodies for all devices
  • Given the nature of the features – and the main fix for crashing issues provided – I’d advise waiting with this one, even more so than your usual preview update

Windows 11 24H2 has a new optional update which, aside from sending Recall live on Copilot+ PCs, has some goodies for non-AI PCs too – including an important resolution of a bug causing blue screen crashes. However, I’d bide your time before grabbing this one, for reasons I’ll come back to shortly.

As Windows Latest reports, the preview update for 24H2 that’s just been released fully addresses the issue with Blue Screen of Death (BSOD) crashes that were troubling some Windows 11 users. These incidents were bringing PCs to a grinding halt with cryptic error messages of one kind or another (such as ‘Secure Kernel Error’ or ‘Critical Process Died’).

Now, you may recall that Microsoft deployed an emergency fix to resolve this matter already, so you might be wondering: didn’t that cure these BSODs? Well, yes it did, but that was achieved by rolling back a problematic change applied in the April cumulative update (the full release for this month, as opposed to this freshly arrived optional update).


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What’s arrived with this new optional update is the full fix for the issue, so whatever change was made previously that was rolled back – Microsoft didn’t tell us what it was, incidentally – has now been put back into place, minus the bothersome BSODs (well, hopefully).

Elsewhere in this optional patch, Microsoft has provided faster compressed file extraction, so when you’re pulling the contents out of a ZIP in Windows 11, those files are unpacked a bit more swiftly (as spotted in testing previously). This is when using Windows 11’s built-in ZIP functionality in File Explorer (the folders you work with on the desktop).

Aside from the Copilot+ PC exclusives, another final noteworthy point is that the side panel on the Start menu for the Phone Link app is now rolling out to all Windows 11 PCs with this update. This provides all the key functionality for integrating important smartphone features – for your Android or iPhone device – right there in the Start menu for convenience.

As it’s only rolling out currently, though, you may have to wait a while for it to arrive still, even if you install this optional update.

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(Image credit: Future / Jeremy Laird)

Analysis: More reasons to swerve this optional update than normal

That’s the key question of course: do you want to install this update? I generally advise folks to avoid preview updates, and this one isn’t any different, particularly given that if the blue screen crashes were what was bothering you about the previous (cumulative update) for April, they’ve been temporarily mitigated anyway.

I’d suggest that whatever had to be rolled back to avoid BSODs is something you can likely live without until May 13, which is when this optional patch will become the full cumulative update for May. That means it’ll have been further tested, so if there are any wrinkles in the BSOD cure, they should’ve been straightened out at that point.

Of course, if you are still experiencing blue screen crashes with your Windows 11 24H2 machine – meaning that Microsoft’s rollback mitigation didn’t work for you – in that case, it’ll likely be worth grabbing this optional update.

Otherwise, I’d leave it, as you can always wait for faster unzipping speeds, and the Phone Link addition to the Start menu is in its very early rollout phase anyway – so you might not get that for a while, even if you install this preview update.

Copilot+ PC owners may be much more tempted to download this optional upgrade, mind, seeing as they’re getting a lot out of it. Namely the full arrival of the kingpin AI feature, Recall, complemented with Click to Do, and on top of that, arguably the most important addition, an improved basic search functionality for Windows 11.

Despite that, these are intricate features – Recall in particular – and as such, I’d still be inclined to wait for the full official update to turn up in mid-May rather than chance any wonkiness now. Although I should note that even with that full release, Recall will still be labeled as in ‘preview’ (but that turbocharged natural language search for Windows 11 won’t be).

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